Messages from CAPS

Periodically, CAPS will write messages to the campus community. View all of our recent messages below.

Dear Students,

Counseling & Psychological Services (CAPS) joins the San Francisco State University community in expressing our grief, sorrow, and outrage at the deaths of George Floyd, Ahmaud Arbery, and Breonna Taylor. These tragedies reflect a longstanding and entrenched history of structural and systemic injustice that we condemn and are dedicated to addressing. While these tragedies can be traumatizing for all of us, we recognize that they are especially painful and injurious to members of our Black community. In the aftermath of experiencing or witnessing trauma, it is normal to experience a range of feelings and emotions, such as shock, fear, sadness, anger, helplessness, and/or guilt. CAPS is committed to affirming and providing support for all of our students who have been directly or vicariously impacted by experiences of racism, discrimination, prejudice, stereotyping and/or violence.

For more informaton and resources, please visit our Racial Trauma, Resiliency and Ally Resources page.

If you would like to schedule a phone or video appointment with us, please call CAPS at (415) 338-2208 during business hours (9 a.m. - 4 p.m.; closed noon-1 p.m.).  

If you prefer a phone appointment, please be sure you have a private space and good cell service for your appointment.

If you would like to have counseling via secure video conference (Zoom), you will need a good Internet connection, a private space, and a device with a camera. Video therapy will be offered via secure website (you won’t have to download any software). Please review our Telebehavorial Health Services page for more information about remote counseling.

Sincerely,
Stephen Chen, Psy.D.
Director of Counseling & Psychological Services

Dear Students,

Counseling & Psychological Services (CAPS) is committed to providing support to students during this stressful time marked with concerns around the Coronavirus as well as the transition to virtual instruction. CAPS remains open and operational with adjusted services. Due to Coronavirus precautions, we are offering the option of remote counseling and groups. In accordance with California laws, currently we are only able to provide remote counseling to students residing in the state of California. At this time, there are no in-person visits at CAPS. If you are an out-of-state student, please click the following link to download a PDF guide on Searching for Therapy.

If you would like to schedule a phone or video appointment with us, please call CAPS at (415) 338-2208 during business hours (9 a.m. - 4 p.m.; closed noon-1 p.m.).  

If you prefer a phone appointment, please be sure you have a private space and good cell service for your appointment.

If you would like to have counseling via secure video conference (Zoom), you will need a good Internet connection, a private space, and a device with a camera. Video therapy will be offered via secure website (you won’t have to download any software). Please review our Telebehavorial Health Services page for more information about remote counseling.

We ask that if you have any Coronavirus symptoms (cough, fever, difficulty breathing) to call the SF State Student Health Services (SHS) at (415) 338-1251. (Note: SHS has shifted all medical appointments to phone visits. Currently, there are no in-person visits at SHS.)

For the SAFE Place, services are also modified to continue providing services to the SF State community in accordance with the safety measures put into place by the University. The SAFE Place will continue to provide crisis counseling and advocacy to students who are in crisis (via Zoom). Please call (415) 338-2208 with questions or to schedule with The SAFE Place.

Please visit our Self-Care Tips and/or Resources webpages if you need additional resources on or off-campus for mental health support.

In this uncertain time, please know that we at CAPS care about you. We are happy to help in any way that we can. If there are any adjustments or updates to our services, we will provide them here as they become available. If you have any questions, please call us at (415) 338-2208.

Sincerely,
Stephen Chen, Psy.D.
Director of Counseling & Psychological Services

Dear Parents and Family Members of SFSU Students,

The increase of emotional problems and disorders occurring among college students on campuses nationally has been well documented. Previously students found their way to the counseling center in their junior or senior year. Now it is much more common that students arrive on campus needing some type of psychological assistance. With this in mind, we wanted to provide you with some ways of helping your child or family member get ready to start their college experience, should they need mental health services.

Our Counseling & Psychological Services and Student Health Center provide services to about 30,000 students and are unable to operate as primary care providers when long term care is necessary. We believe it is important to advise you of the scope of our services before your child or family member arrives on campus.

If your child or family member has a history of mental health issues, the best strategy for his or her success at SFSU is to develop a play for their psychological care prior to arrival on campus. Our recommendations are:

  • Check with your current health care provider for their approval list of health care professionals in the San Francisco area who are accepting new clients/patients. Schedule an appointment for an initial visit within the first couple of weeks of arriving in San Francisco. Some parents set up an appointment during the “move in period” and attend the meeting to administer the insurance and payment details.
     
  • Please encourage your child or family member to complete his/her emergency information card with clear information regarding diagnosis, medications, allergies, health care providers’ contact information and insurance policy information. It is also critical to make sure the emergency contact information is current.
     
  • There is a transition period for finding a new physician and pharmacy which accepts your insurance plan. If your child or family member is taking medications, work in cooperation with his/her physician to make sure they have an adequate supply of medication to make it through the “transition period”.
     
  • Work with your child or family member to help them formulate a strategy or routine for taking their medications regularly and in their proper dosage as prescribed. This is often a problem for students as they adjust to their new schedule and learn to navigate the numerous distractions of on-campus life. Some students have setbacks in managing their illnesses by forgetting their medications or electing not to take them.
     
  • These suggestions are provided, as a guideline that we hope is useful to you. If you require additional information about the types of mental health services available to your child or family member, please feel free to review our website.

We hope your student has a successful academic year.